I’m Yuchi, a Product Designer.
5 years of experience in developing innovative and effective user-centered designs for Web and Mobile Apps. Strong communication skills in collaboration with designers and the scrum-team partners, product manager, engineer, user researcher, business analyst, QA. My experience lies in both consumer and enterprise products from industries like Finance, E-Commerce, Technology, Data, and Consulting.
My Story →
Service Tool for Enabling MassMutual Financial Advisors
ServiceNet is the key tool for 7,000+ monthly MassMutual’s financial advisors to service their clients. I designed for this product and led the process through planning, iterating, and testing. The new product experience enabled advisors to complete their business digitally, improve working efficicency, and decrease the times of calling service center.
Find the Right Products at Wayfair.com
Wayfair offers millions of home products. Finding the right one(s) that resonates with user can be an overwhelming experience. As a product designer focusing in the upper shopping funnel, I researched on how users browse, filter and search by conducting usability tests, data analysis and A/B tests. And I transferred user/business insights into designs that are thoughtful, elegant and easy-to-use.
Tool for Transcribing & Annotating Audio Diagloue Data
High-quality audio data is important for building up the Google’s AI services. However, transcribing audio is time-consuming and the available tools are not handy enough to annotate various of linguistic data. I participated in this Google internal project, Longplay, as the only designer, creating a new experience of transcribing and annotating dialogue data.
Avatars “Living” in Mobile Phones
Smartphone “knows" a lot about us because of the data behind. However, how can we utilize our personal data? I started my thesis project, Mobile Avatar, with this question deeply in mind. The concept is to create a new experience that could transform our personal mobility data into unique "avatars" that could reflect, socialize, and live with us.